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Delete your Zahrah Pets account

Jabal Alzahrah General Trading LLC, Zahrah Pets app · pets.alzahrah.ae

Option 1: in the app (instant)

  1. Open the Zahrah Pets app and sign in.
  2. Go to Account → Your Account.
  3. Scroll to Delete account, enter your password and tap Delete my account.

Option 2: by email

Send an email from your registered email address to admin@alzahrah.ae with the subject “Delete my Zahrah Pets account”. We will confirm and complete the request within 7 days.

What is deleted

  • Your app and website login (you will be signed out on all devices)
  • Your profile and contact details, saved lists and wishlist
  • Saved login tokens on your devices

What we keep, and for how long

  • Invoices, orders, credit notes and payment records: kept for at least 5 years (up to 7 years), as UAE tax law requires.
  • Wholesale application documents: kept only as long as the law requires.

See our Privacy Policy for details. Questions: admin@alzahrah.ae · +971 4 345 5514

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